Effective Date: July 21, 2026

At Cross Wild Safaris, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you contact us, request a quotation, or book a safari, we may collect:

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Travel dates
  • Number of travelers
  • Preferred destinations
  • Budget and travel preferences
  • Any additional information you voluntarily provide

We may also collect non-personal information such as browser type, device information, and website usage statistics through cookies and analytics tools.

How We Use Your Information

We use your information to:

  • Respond to your inquiries
  • Prepare personalized safari quotations
  • Process and confirm bookings
  • Arrange accommodation, transportation, and other travel services
  • Improve our website and customer experience
  • Send important booking updates
  • Send promotional offers only where permitted by law

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers when necessary to deliver your requested travel services, including:

  • Hotels and lodges
  • National parks and conservancies
  • Transport providers
  • Payment service providers

These partners are required to protect your information.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand visitor behavior.

You can disable cookies through your browser settings.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Third-Party Services

Our website may use services including:

  • Google Analytics
  • Google Ads
  • Contact Form 7
  • WhatsApp Click-to-Chat
  • Payment providers

These services may collect information according to their own privacy policies.

Contact Information

Cross Wild Safaris

Website: https://crosswildsafaris.com

Email: crosswildsafaris@gmail.com

Phone: +254 117 003 492

Nairobi, Kenya

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.